Privacy policy

Last updated: 7 Nov 2026 (Europe/Bratislava)

1. Introduction

This document explains how we process the personal data of visitors to the klorio.eu website and of people who contact us, in accordance with Regulation (EU) 2016/679 (GDPR) and Slovak Act No. 18/2018 Coll.

2. What data we process

• Contact form: name, email, message text, any other fields you fill in, time of submission and technical data used to protect against spam (e.g. IP address in the submission log).
• Email communication: the data you voluntarily provide to us.
• Cookies and browser storage: according to your consent. Details in the Cookie policy.

3. Purposes and legal bases

• Handling your enquiry: Art. 6(1)(b) GDPR, or consent (point (a)).
• Operation and security of the website: legitimate interest (point (f)).
• Optional cookies (preferences): consent (point (a) and ePrivacy).

4. Recipients and processors

Data may be processed by processors in the categories web hosting provider and email service provider, who act on our instructions. We currently do not load any third party analytics or marketing tools. We do not transfer data to third countries outside the EU/EEA unless it is necessary with consent or appropriate safeguards.

5. Retention period

• Enquiries: usually until handled and for no more than 24 months, unless a contract is concluded.
• Record of cookie consent: no more than 12 months.

6. Your rights

You have the right of access, rectification, erasure, restriction, portability, the right to object and the right to withdraw consent. You may lodge a complaint with the Office for Personal Data Protection of the Slovak Republic (dataprotection.gov.sk). To exercise your rights, write to info@klorio.eu.

7. Automated decision-making

We do not carry out profiling or automated decision-making under Art. 22 GDPR.